Broadband Dream
Mr Dayanidhi Maran is riding high on BSNL’s dream to provide 2MBPS connection@ Rs 250 a month that’s something revolutionary in field of telecomunnication.
But Mr. Maran going aggressive on increasing broadband connections is not easy, its tough road ahead, also involves risk of deteriorate already overburdened ISP service providers struggling to provide the desired speeds and customer service that’s left much to be desired.
I recently had a bad and infact a really bad experience with sify for shifting my broadband connection it was almost for two months I kept calling their call center ( it’s in Chennai, god save me can’t bear people with heavy, infact very heavy accent)
I finally thought of writing to sify’s topmost head in customer service, and to my surprise I found her email address on sify’s customer care website. I thought my mail would just go in the thrash can just like other customers keep mailing the customer care, I got a call from the access manager of sify the very next day promising me of getting my connection installed, I was not happy of what happened with me in last months in my association with sify, but the follow up and the personal attention which I got from them, makes me think they are difficult to be hated.
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